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Warranty Info

- Warranty coverage on bulbs
Bulbs are warranted for a period of one (1) year from the date of the purchase. Warranty does not cover breakage due to improper installation, shipping or handling.

- Warranty coverage on ballast
Ballasts and igniters are covered by the warranty for a period of one (1) year from the purchase date.

- Exclusions
Any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, vehicle crash, or any type of impact. Any modification to the system or operating on a vehicle with a damaged headlight housing, will void the warranty. ALIENS HID will not be responsible for damages to automobiles resulting from the use, misuse, or inability of hid product.

- Repair or Replacement
If a product is suspected of being defective, please contact us as soon as possible to try to resolve any problems before they escalate. The returned product will be inspected by the ALIENS HID. If the product is found to be defective and covered by this Warranty, it will be repaired or replaced at ALIENS HID option. Any charges accrued for removal, installation, or re-installation will not be covered by this warranty. The customer is responsible for all shipping charges for warranty replacement.

- Packaging & Invoice
In order for your warranty to be valid, you need to save the original packaging of the HID Kit/Bulb packaging along with your invoice stating the date of purchase. If you don't have a copy of the printed invoice or copy of the email invoice, we will honor the warranty if we have your order on file. If you only have the invoice and not the packaging, your warranty will be determine by our inspection department. Please keep your packaging since it is required for warranty exchange.